i've actually run into an issue, i'm using a Steam controller but i haven't ever run into an issue using it for games that need an xbox controller so i'm not sure if that's the problem. i had no trouble installing the game but the buttons aren't mapped properly and i can't change them in the config menu... i can get to the menu, but i can't select any of the actions to rebind them. the joystick works, at least, but as it stands i can't use any of the main actions. again the controller seems to be working fine, it's just the fact that i can't rebind any buttons
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update: i think the problem is with my controller after all. i found an emulated copy of sonic heroes and was able to play it fine, until i loaded it up one day and i had the exact same controller issue! the mapping was even broken the same way. so i guess Steam controllers are just weird about games that aren't run through Steam. who would have thought?