Post by reljack in FPS Enhanced Reality comments

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I can't get this thing to install. I did everything. I just can't get it installed on the oculus. Won't install on the computer either

DMcreatorMAVR1 year ago (1 edit)

Hi there, make sure you download sidequest and maybe try a different browser to download the APK file on your Desktop. If you are still having challenges, I can send you a key through Discord where you can play directly on Applab

reljack1 year ago (1 edit)

How do we do the discord? My discord Dr.Creampie #9455

reljack1 year ago

at this point, can I just get a refund please? I'll waiting too much time I've spent trying to install without no avail.

DMcreatorMAVR1 year ago

Hi Reljack, I am really sorry, I tried your discord and was unable to connect to Dr.Creampie #9455 but had no luck, I haven't checked itch.io in a very long time since I tried your Discord.

I can work on your refund.

I am trying to keep up with numerous help requests from, facebook, sidequest, youtube, discord, etc. plus keeping up with development of 5 games and another full time job with travel, it is very easy for something to slip through the cracks for a week or two since i am handling everything. I saw a review from applab and investigated if this was the response that I forgot to follow up on.

Attached is my discord since I am not able to connect with yours.

dj1994#0901

DMcreatorMAVR1 year ago

I can't find any info on your purchase, Please provide me proof of the purchase if you would like the refund

reljack1 year ago

I'm not gonna lie. Username: reljack email: richardallen533@gmail.com

DMcreatorMAVR1 year ago

Thank you, I found your payment info. I sent Itch.io support an email and CC'ed you.

Again apologies for the delay, thing have been crazy.

Just out of curiosity, did the download link not appear for you or was the file not able to save on your PC?

Other players were able to download it from itch.io, I tested it a few times to be sure before posting the game. I wanted to make sure other players do not experience this.

I will give you an Applab Key through email since I was not able access your discord. If you purchased it through applab and got it working you can refund it and you will still have access to the key.

I really hope you give this app another chance as I want every player to enjoy the game and a really care about the apps success. Let me know if you get the key to work.

reljack1 year ago (1 edit)

The file downloaded but it didn't install on the ccomputer. I tried to send the APK directly to the oculus but that didn't work either(install APK). I ended up buying it again a week ago through meta store and it worked. Cool game

DMcreatorMAVR1 year ago

Thanks man, for the info. Glad you enjoyed the game.

Please let me know if you can update the review on Applab as good reviews help the game a ton.

I will keep you updated on the refund for Itch.io as soon as support gets back to us.

I attached a tutorial for uploading APK files to SideQuest incase this helps in the future.