Thank you for the feedback! It's interesting to me that people tell me that my Cynthia is characterized like her anime version, considering I've never seen the anime. I know I wrote Lance like a bit of a jerk. I don't really remember what his personality was like in the games and I don't care what he's like in the anime. I just needed an authority figure who I could plausibly have Cynthia say "Fuck you" to.
There's no option to go get Red to help you, you didn't miss anything. Depending on prior days' events, he may show up when you're fighting Betsy and stop her from escaping. It's not RNG but the requirements for that scenario ended up being a little specific. I'm probably going to adjust that to either make it more likely that he gets involved, or somehow show the player that Red is busy doing his own thing somewhere. In an earlier draft, the player had an option to go round up some allies prior to going down into the hotel basement, possibly bringing along Jasmine, Red, Kate, Nelson, Shawn, and of course Cynthia. But I realized that would lead to writing like 20+ variations of the aqua base and... no.
Investigating Jasmine's house doesn't go anywhere as of the current release. This is one of the things I'm writing currently. It leads to exactly what the morbidly curious person might think it does. It needs art.
And thank you for the bug report, I see what the problem is and I'll fix it.