Post by starlit in Numina Part II - Releasing March 16th comments

Numina Part II - Releasing March 16th » Comments

Viewing post in Numina Part II - Releasing March 16th comments

Hey there! 🙂

I'm very sorry for the inconvenience. That's very weird indeed, if you own the game on itch you should only have to pay the difference from the base price to the $19.99

Have you checked this support article from itch? https://itch.io/docs/buying/already-bought

Otherwise let me know and I'm happy to contact the support for you 🙂

kaze19811 year ago

Thank you,

I've tried the support page and also tried to pay the difference from base price to the $19.99 but itch.io isn't allowing me to do so - I think it may be itch.io functionality however

starlit1 year ago

If you want to you can send me a quick mail to numina.official@gmail.com from your mail address linked to this account. That'll make it easier when contacting support 🙂

kaze19811 year ago

Thank you, email sent - I included some screenshots too :)