Post by hellopro in Royal Order comments

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Thanks for the link! I submitted a preorder but I didn't get a confirmation email. Is that normal?

Thank you for your pre-order!

Just to be sure, did you check your junk mail as well? The steam key should have been sent to you via mail after your order was processed.

hellopro1 year ago

I'm not seeing anything in my email! But I did see their note about how they would send when the order is processed. Is it possible the order is still processing? I have a pending charge but other than that I didn't get an email or anything. I am kind of worried I mis-typed my email D:

Nifty Visuals1 year ago

If your charge is still pending, chances are that the order hasn't been processed yet. However, if the status doesn't change in a couple of days, please send an email to customer.niftyvisuals[at]gmail.com from the email address you have ordered with and we will get in touch with the payment platform. Thank you!

hellopro1 year ago

Will do! Thanks :)

itch.io

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