We ask that you please don’t jump into other people’s topics, as issues regarding payouts are generally specific to the account. If you have a new issue then we ask that you create a new topic.
I’m sorry that it took longer than expected for you tax information to clear. Our tax provider started implementing a new system to auto-disable tax accounts after a certain age, and certain parts of our product did not have the communication for that state displayed correctly, which caused some confusing messaging to be displayed on some parts of the account settings. We’ve since made some changes in that area to make it more clear what’s happening in that case.
Just to re-iterate what is in our guide: We must have validated tax information in our system in order to process a payout. There are no exceptions. We use a third party to collect, manage and validate tax information, so sometimes we must wait for their system to process the data you have provided.
I strongly suspect that the same person who read my email also kicked my info out of the system to make their claims look legitimate.
Please do not make up rumors about our team operates. If you goal is to cause trouble then we will terminate our business relationship with you.
Hope that helps