I haven't tried this program.
You can try looking through your event viewer.
Press your windows key and start typing "Event Viewer" <- without the quotes. It should resolve after a few key presses. Depending on your system it may take a few seconds or a few minutes to populate. Check the column for the last hour and anything relating to Error or Warning. These might give you a clue as to what crashed in the system.
It may not ultimately help you resolve the issue but it is a direction in which you can investigate.