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how would i do that? I did see a report an issue thing in my purchases but the game wasn’t listed as one of the ones i could

I've never claimed a key through  Itch before. '^^

Did you do it right? I think you have to go somewhere to click to actually redeem your key.

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i purchased a few games and most of them had a thing to click that said claim key but, this one and another didn’t have that for some reason. They were all specifically your games btw so i was confused

Thanks. :)  And sorry for your troubles. Could you try contacting itch on the matter:

https://itch.io/support

i went for it. Apparently this could be a safety thing cuz i went into the FAQs and it said it can be either you got a noti to restock or  they can hold steam keys if they think it looks suspicious. I was purchasing 5 games from you, from two different cards i had laying around. And i didn’t save the card info either cuz i only had $5 total  and after game 3 it stopped giving  keys 😅

Okay. I can confirm that both of the VNs have more than enough keys on stock. :)

Let me know if/when you hear back from them.

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they fixed it, just used the keys 😄

😁

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Maybe this helps?

https://support.wolfquest.org/help/getting-a-steam-key-from-itch-dot-io-purchase...