I've never claimed a key through Itch before. '^^
Did you do it right? I think you have to go somewhere to click to actually redeem your key.
i went for it. Apparently this could be a safety thing cuz i went into the FAQs and it said it can be either you got a noti to restock or they can hold steam keys if they think it looks suspicious. I was purchasing 5 games from you, from two different cards i had laying around. And i didn’t save the card info either cuz i only had $5 total and after game 3 it stopped giving keys 😅