Hmm. To be clear, you do have to pick "I'm sorry, I can't help you" from the root of that menu (don't worry, she talks him around)
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I thought asking more stuff before saying no made sense.
Indeed, picking "i can't help you" from the start does allow one to progress.
Choosing to dig for info though, does lock you in the loop.
And starting anew after having chosen to dig for infos does not allow you to pick the "i can't help you" option
Or at least in my case it did take the choice i made previously without allowing me to make a new one.
Had to uninstall and reinstall the game to be able to pick new choices.
Picking third choice from the start, and one that sounds like a polite "Buzz off" is a bit weird to me.
But hey, if you says it's normal...
Aha - I've worked out why the choices are vanishing, I'll upload that as a 0.1.1 in a minute. Thank you.
I am struggling to re-create the loop but I will keep trying!
I do expect most players to exhaust all other options before saying "I can't help you", but also provide the option to short-cut the conversation. Certainly there's no intention to create an inescapable loop here.
I think it may be linked to the choice vanishing issue.
I may have rolled back, sensitive mouse and all that. Then because there was no option to pick from the program may have launched the last picked choice, and again each time i reached the end of said topic. I may have misled you with a faulty diagnostic.