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Is there any discord channel to ask for solution for a bug?

You can share it here.
Let us know your PC specs and the error

when i try to play the game freezes on loading screen then suddenly closes without error or crash log but when i play the tutorial no problem
Rx560 4GB
Ryzen 5 5600x
16GB ram 3600Hrz
Asus B450M-AII

Some supporters made a few tests regarding AMD drivers.

You might want to try downgrading it to version 22.6.1 (or 22.11.1 and 22.11.2) until we find a fix for it, but you have to do it at your own risk, we're not responsible for any problems you may find when trying such things. If you do try it, please comment on this post the result.

(+1)

Fixed!, donwgrade the drivers and upgrade them again and started to work fine, thanks

Little correction, freezes and game closes only when i try forest of exalta