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Thanks. So, just to be sure, a ping on Discord is through PM, correct? Not I'm trying to PM now, just more of what my original topic was asking - I guess my questions are:

Do I directly PM an admin, or has a mod escalate for me? 

In either scenario, will any admin or mod do, or I should ask a specific admin or mod for help there?

I can see potential flooding problems in each case, so I'm a bit lost on what I should do - hence my topic, I'm trying to figure out the details of the what-to-do's.

You can DM an admin, but some people just @ them in a public channel. It's okay either way, if you're sure it's important.

Kudos for the explanation.