Is there any kind of error code and what platform are you using? This was tested a bit for windows and I guess a dozen or so people have rated it without running into any issues, but the Mac version was only tested twice.
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I'm on Windows 11 Home - I only got a CTD so I couldn't tell you if there was any sort of application-based error reporting happening, although there is a debug txt file in the folder with two time-stamped entries, so those might tell you something
[0612/143927.600:ERROR:process_info.cc(375)] NtQuerySystemInformation SystemExtendedHandleInformation: The specified information record length does not match the length required for the specified information class. (0xc0000004)
[0612/143927.653:ERROR:http_transport_win.cc(175)] WinHttpCrackUrl: The URL does not use a recognized protocol (0x2ee6)