I'm currently struggling with a bug that doesn't let me get past the character screen. I have done hard resets already, several times with the key combination you said, but it still didn't solve it. No matter what I do, the game just wouldn't start. I have played already two days ago, everything was just fine with my first save, but I got stuck and I was forced to delete that save. So I did, but after that, I just get stuck at the character creation screen everytime. Maybe once the next update drops, it might fix itself