Hey Nikki, Thank you so much for giving me feedback and a chance to fix them 😊 you can contact me at yo dot stagfoo dot com
A user has done up a guide for each character here https://steamcommunity.com/sharedfiles/filedetails/?id=2996341285
I haven’t had any reports about the map crashing but I can investigate that
I do agree I need to design a visual element to better illustrate the letter has been delivered and a how to play screen.