hi I’m not sure if it got send to the wrong Address maybe but I still haven’t got it can I maybe have a refund or something
Yeah, I'll talk to the Publisher about that. What email address did you use to purchase it?
Sorry about the inconvenience
I think the email is milobarter497@gmail.com
hi sorry its been a long time I’m not sure if I ever got the refund or a email is there something I should look for?
Look for something from Bitmapsoft. Have you gotten an email from them? Might have gone to spam possibly
im sorry I can't find it I looked in spam also its possible i accidentally is it possible they could send another one sorry
Have you reached out to them directly using their email? I think it would get you faster resultssupport@bitmapsoft.co.uk is their email
thank you very much for your help ill contact them.
You’re welcome! I hope they respond quickly
Im just curious how long does it usually take for them to respond?
It could take a few weeks
How did you pay for it? Having proof from your method of payment (such as a bank, paypal, or credit card statement) will help you prove and get a refund
