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(+1)

Hi , thank you for the reply and for taking my case into consideration 

DirectX of my PC is at 12 so that wasn't the problem and I am confident enough that my PC can run this game (I will force him if I have) now if you could tell me where to find those logs so I can send them to you and thank you in advance for your hard work.

Hello Lucassiert!

Okey, logs and crashlogs should be located at:

c:\Users\YourUser\AppData\Local\Changed3D\Saved\

First clear the logs and crashlogs, then launch the game and notice the newly generated logs, send those. (Notice: if the crashlog is a whole folder with files, zip the folder and send the zip).