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It probably just means their decision is final.

Ok

(+2)

Is it normal that the support does not respond to my emails and does not inform me of the reason why I have been de-indexed? The administrator’s response is not precise enough, and if I want to publish a new game, I would like to be informed of the exact reasons for the de-indexing so as not to repeat the mistake that is being blamed on me.

I don't know, sorry.