Post by DerketoGames in Can an account e elegible to be indexed by the system again?

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I don't think is a Payoneer/Paypal issue as Patreon use the same payments providers and I didn't have any issue there, also Paypal reviews your content very often and Is know that they have more stricts rules over NSFW content than this site and I didn't have an issue there yet, as I don't do any NSFW extreme content as other devs that maybe where affected for the new rules, I simply want an answer on why my content was de-indexed and other games with more extreme content where available here, even I send them a lot of examples of games listed on searches that are more "extreme" (incest/minors/bestiality), but I never got an answer, and I suspect that they restricted my account because they don't want that I tell them how to do they work.

Then my only option was to move to Patreon and continue with my games there, and I was "honoring" the supporters from this site, giving them the same content available on Patreon on the same day, without charging any of them more money in order to get the games updates, but recently I'm thinking on end this because itch.io doesn't seem to care about the developers, just look for his own.

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redonihunter1 year ago

If they would have a serious problem with your content, they would not only de-index you, they would ban you.

But why they de-index stuff has various reasons. My best guess atm is, that no human was involved with de-indexing. Other than the trolls reporting your stuff for false reasons. Reasons that a human would have to check out. Even with 10% your sales volume probably would not cover the cost of staff looking at your stuff. At steam you have to pay to even enter their system. I believe it is 100 bucks. That keeps away all those pirated games and pays for staff to look at the game.

They should seriously consider having a thing like verified accounts. Whatever they are doing now, it is not working. At least I see lots of problems happening.

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DerketoGames1 year ago

Yes, steam charges $100.00 USD for the initial costs of publishing a game, after that the game will be reviewed and if everything is OK it will be published later, but if you make $1000.00 USD in brute profit with you game, they give you back the initial $100.00 USD that you payed, but yes their revenue share is 30%, and it gets lower as long as you make more sales (I heard that is 10% after 1M of sales).

To your previous anwer, they offer you two payment methods, the "collected by itch.io" and the "direct to you", but when they decide that your account isn't elegible for the first one (collected by itch) your only available option is the second one (direct to you), but that method is more complicated to residents outside U.S.A. (because of the taxes thing).

Lastly you're right, if my content wasn't suitable they must have banned my account too, but wasn't the case, That's why I try to contacted them but as I mentioned they never answered; The account verification was implemented recently on Patreon; I'm sure that implement this requirement here will help to filter the content uploaded (also help you to avoid someone pirating your game here).

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