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Hello, this is also the first time I have encountered this situation. May I ask where you come from? I come from China. Is there any way? We can remotely check and let me help you see what the problem is. I have been using the Win10 system and all the saved functions can be used normally.

dydgh8041 year ago (1 edit)

I'm from Korea and I've tried it on 3 different PCs (desktop, laptop, UMPC) and still can't save it.

Please check the video below:

Px2d1 year ago

I know where your problem lies, don't save it in the root directory of the software. You can save it to the desktop without any problem. Or try changing to another save path.

Px2d1 year ago

Another issue is that the software cannot be maximized, and the default size is maintained after opening the software. The green background cannot be deleted.

dydgh8041 year ago

Thank you for your prompt response.

Changing the savepath solved the problem.

Can you tell me how to fix the shadow being green?

Px2d1 year ago

Currently, the software does not support translucency. So, if you need the shadow, finally process it in the image processing software. For example, Photoshop. Change the shadow to semi transparent. Remove the shadow component if it is not needed. I usually end up dealing with shadows. In Photoshop.

itch.io

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