Unless I'm extremely confused, what Charlotte tells you to do is literally impossible unless you 1) already did it and 2) are allowed to do so by random selection. So if the information is there, it's definitely not clear.
MINOR SPOILERS AHEAD. I had to go double check, but there's actually several ways to get there. I don't want to say everything since there are no spoiler tags here. But ask Charlotte how to get more clients in the first conversation, and remember to contact your clients. That will get you off to a head start. If you want detailed instructions I can make a spoilers section on the discord.
Yeeeah I'm gonna have to check those spoilers on Discord because I see exactly zero mechanical ways for it to be even possible to do one of those things and the other relies exclusively on random chance. But, I don't know what your Discord is. (EDIT: Oops, just noticed the Discord link is inside the game itself. However... it also doesn't work.)
Also, if there are several ways to get there, I have no fucking clue what the goal is, because the only goal I was aware of requires the correct action on three consecutive days, and there are simply not enough days in the current build for there to be "several" solutions.