Sry this person want to stay mostly private, you can try to come in contact if you join the discord and try to ask in a cowtastic channel for her if you can write private.
Ah, that's highly unfortunate! Well then I guess relay to them that I'd love to see more of their artwork someday. And I'm sure I'm not the only one! They'd be someone I would love to commission. They have an adorable style!