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BlueSunset28091 year ago(+1)

I've got it to work through using the Alternate Download Mode. For anyone else reading this, you can enable this in the 'downloads not starting?' menu. 

My only assumption, and this is coming from a CS student with no knowledge of how Itch's server clusters are set up, is that using a device with a UK based IP address is having me pull the file from an European server that's on the blink that other users are avoiding by simply being directed to alternate instances of the file in different locations, could be worth trying with a VPN to verify, but it's the only reason that comes to mind for this consistent failure and it's resolution through Alternate Download Mode.

Thanks for the responses though, I know it can be a headache and a half when Itch decides to be, well, Itch, and the game so far is proving worth the effort, even if I must admit there were points I was tempted just to walk away and hope Itch pull themselves together in a week or so.

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bitshiftgames1 year ago (3 edits) (+1)

Excellent, glad to hear you were able to get it working eventually, and thanks for the info, helps a lot as I keep an eye on this. The region issue is certainly a good theory; while I get purchases from all over, the majority are still in the US, as am I, so that might also go to explain why I haven't had more complaints, and why I'm not able to reproduce the issue. 

Allow me to further speculate. This gives some interesting additional info: apparently Itch just uses google cloud storage, which is blocked in a variety of settings. So it's not even an issue of Itch having issues with their servers: Itch DOESN'T HAVE servers. It just rents space from Alphabet. The UK in particular is known to massively filter and censor their internet on a national scale, for a variety of Orwellian reasons, and it wouldn't be surprising if file lockers like google cloud are on one or more shitlists with the UK's censorship orgs, probably more for enabling filesharing than anything else.  Alternatively, they may not be trying to fully block it, but their filters may be causing some kind of unexpected glitchiness: needless complexity in software always increases bugs.

Disregard, I'm an idiot, that was an ancient post. Itch DOES have its own CDN, they just migrated recently, and this caused issues. As of now, it SHOULD be mostly resolved according to them.

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