I will say that the insults were 100 percent unwarranted and unnecessary, but any criticism over the handling of time management and responsiveness to the those who pre-ordered the game is completely understandable. I can't say I was upset about how this project was being handled because I knew that given the time, the team would be able to produce a finish product. But I'm sure that most people, myself included, would have liked to have been given some sort of heads up as to what was truly going on behind the scenes. I think that if you had just release the game in a unfinished state and continued to release the story content and bug fixes as they were reported (sort of like Robin Morningwood), people wouldn't have reacted in such a harsh and aggressive manner. Another thing that might have hurt ya'll more then helped was having a set release date. If you had just stated that the game may be released later 2023, or early 2024, then it would have: a) given the team plenty of time to work on the project without having the overbearing worry of meeting a set release date, and b) would allowed for more leniency from the fans since there wasn't, again, a set in stone release date. I understand that for small independent group it is harder to make a name for yourself, especially when the market it over saturated, but holding yourselves to an incredibly high standard at the start is only going to hold you back.