Hey Brian,
Sorry to hear that things aren't working for you! Could you please give me a bit more info:
- Easy Feedback version
- Unity editor version
- Editor platform
- Build target platform
- Are any messages logged AFTER the Easy Feedback prefab is instantiated in the scene or the scene with the prefab is loaded?
Because filesystem access varies from platform to platform, Easy Feedback collects the log by hooking into Unity's logging system and recording each message as it is logged. Therefore, the default log file should only contain messages logged after Easy Feedback has initialized. Something may totally be broken in your case but I just want to rule out a potential misunderstanding of how the default logging works.