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i have something simular, except it doesn't want to download at all and says "Interrupted: Forbidden". Which is so fucking stupid. And still have yet to get any damn help for it.

i have emailed them, so i hope i get a reply

did you get something like that too? i rlly need to fix this as i'm trying to have some fun while being sick.

so what i have done from the start, purchased the game, set up my account, downloaded the app, then downloaded the game, but just does not want t o load. its states on the app last time i played, but obviously i haven't.

not sure if down to settings but hopefully will get some help 

Have you got a reply yet?

nope