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(2 edits)

update: I just discovered that the game works in HTML,

this error that I had commented a few days ago was the UTF-8 ERROR

I said it didn't work that day because I was in my head that the game wouldn't work and because of that I exported it to executable

and this isn't the first time it's happened,

Last year I was publishing a game 6 years in development called boby in miracle land, on game jolt, newgrounds and itch.io. and during that day I was creating the game page on itch io itself, with the game ready and exported in HTML, I sent it to the page and tested it and it ended up being like this

and I was worried and didn't know what I was going to do,

Then I searched for some forum or tutorials about this case and I had seen one that seemed like a great solution, I did this and that and it didn't work and so I was left with plan B of launching the game in .exe as I am currently doing

But maybe I think I know what could be going on with this error

in my construct 2 I have several plugins and behaviors. and some of them that I have installed are leaderboard or login systems for server sites like game jolt and newgrounds

and perhaps this could be what has been happening,

The boby in miracle land game had many unnecessary plugins that made the xml file within the HTML export and what it did in the analysis of sending it to itch.io corrupted and gave this error signal

How did I find this out?  it was because the game for this jam Sapph's Golden eye didn't have many plugins

this is what caused this error to happen 

I'm sorry to everyone who expected my game to be in HTML so they could play more smoothly

but here's the discovery

and by the way, I played many of the games in this jam and you guys did well, each one had an incredible and fun idea and nailed the art style

for some who are wondering, if this same error occurs in the game jolt and newgrounds 

and the answer is no. The game works very well in HTML on these two sites, the problem was only on itch.io