That's very strange about Lauren. The shop is still unimplemented in the Deeps, it was active at the start but I disabled it because I had left some bugs in it that I didn't have time to fix. Sorry, you might have to start a new save.
Viewing post in Lauren missing and surf shop not working
I appreciate the quick response as I'm having the same exact issue. I'm not sure about princess_jasmine, but I've tried 3 different saves and even made a new account (I thought that maybe my account was bugged) but it hasn't seemed to fix the issue.
For clarification's sake, she was there to install laser eyes meaning I've gotten to the elevator but haven't seen her.