Ok there is two solutions to that.
1- You can upgrade your driver to support Vulkan.
2- In the folder where you have the game you can type in the directory cmd to open the command prompt and then write "That's not my neighbor.exe" --rendering-driver opengl3"
That should open it. And every time to open the game you have to do it again.
But if you feel that the game don't look well with that you can request a refund.