itch.io

You don't need to buy the game again. Look on your library here in itch.io there you can find the game, or if you bought the game without having an account then you can access by the link you recieved when bought the game.

Download the game again, it will be update it and all your progress should be ok because it is same on other directory.

Hi! (And hi to your dad too haha) Thank you so much for the wholesome comment, it is a little bit hard for me and for artist in general to don't see our work as something that could it be better, I will always feel that I didn't do the enough for it or my game is not that great but besides that people like you make me remember why I love to make stuff and maybe I don't suck as I think at what I do haha. 

Thank you so much!

Hi, thank you for asking, I'm ok with that, as long as it is a fanart made by them :)

Hi! You need to bypass apple security, you can do it by right clicking the game, click on open and then on open anyways.

You can also see other way to do it in the description on the game page in the devlog call "Read if you have problems with the game"

Hola, contacta con support@itch.io y solicita ayuda, te recomiendo hacerlo en inglés.

Hi, it is 100% safe, but you can always play it on the browser if you don't want to run it.

Hi, no. It's not me. I haven't published the game outside of this website.

hola, debes enviar un correo a support@itch.io y solicitar un reembolso.

You need to bypass apple security, you can do it by right clicking the game, click on open and then on open anyways.

You can also see other way to do it in the description on the game page in the devlog call "Read if you have problems with the game"

Please read here: https://nachogames.itch.io/thats-not-my-neighbor/devlog/708650/read-if-you-have-problems-with-the-game

Hola, una vez que compres el juego siempre tendrás acceso a los archivos del mismo, si hay un error de descarga verifica que tu navegador no esté bloqueando la descarga, esto es porque el juego es un archivo .exe

Una vez compraste el juego, este debe aparecer en tu librería de itch.io, o bien cuando lo compraste te debió llegar un correo con un enlace para descargar el juego, desde ese enlace puedes descargar el juego las veces que quieras sin necesidad de pagar otra vez

Igualmente te dejo este vlog que exolica como solucionar algunos problemas frecuentes con el juego, puede encontrar las instrucciones en español en el mismo: https://nachogames.itch.io/thats-not-my-neighbor/devlog/708650/read-if-you-have-problems-with-the-game

Hi, chromebook use chromeOS, and if I'm not wrong this is Linux, so you have to use and install the Linux version of the game.

Hi, the saved data is stored in other location, you can see where it is here: https://nachogames.itch.io/thats-not-my-neighbor/devlog/708650/read-if-you-have-...

you just need to click the .exe file you downloaded and that´s it

if you have any problems with the game please read this vlog: https://nachogames.itch.io/thats-not-my-neighbor/devlog/708650/read-if-you-have-...

the .exe is the latest, the .rar ones are old versions of the game :)

With the arrow keys

hi, no, it's only for windows, Mac and linux.

At the top of the page it have to said that you own the game and from there you can download it.

If you didn't have an account when you bought the game then you must have an email send by itch.io with a link, from that link you can also download the game.

Solo tienes que descargar el juego nuevamente, estará actualizado con la última versión.

No debes pagar nada, una vez lo.compraste siempre puedes acceder a todos los archivos subidos en la página.

Hi, the game is 100% virus free, you can read here for any issue with the game: https://nachogames.itch.io/thats-not-my-neighbor/devlog/708650/read-if-you-have-...

I understand if you don't feel safe to run the game, in that case you can always request a refund by sending an email to support@itch.io, just use the same email you used when you bought the game!

Hi, you can try this:

Make sure you are using the same email you used when bought the game.

Download the Itch.io app (https://itch.io/app)

Log in.

You should see a hub of all PURCHASED GAMES.

Right-click "That's Not My Neighbor."

Click on "Check for updates."

Download the update.

Alternative option:

Uninstall "That's Not My Neighbor."

Download the Itch.io app (https://itch.io/app).

Log in.

You should see a hub of all PURCHASED GAMES.

Redownload "That's Not My Neighbor."

The updates should automatically download.

Did you check if you need to update your drivers? Normally doing that fix it.

Hi, you can filter the mails you recieved, write itch.io on the top and it should show you just the mails you get from itch.io.

If the issue is that you don't remember your email then send one to itch.io support and explain the situation, they would ask you some information to verify and may be helpful.

Read here: https://nachogames.itch.io/thats-not-my-neighbor/devlog/708650/read-if-you-have-...

no, you don't have to, look for the email you got when bought the game, with the link on that email you can download the game again.

When you bought the game itch.io should have send you an email with a link to download the game.

You don't have to buy the game again. Go to the top of the page and where it says "you own this game" you can access the files, you can also go to your library and there you can see the game too. If you don't have an account when you bought the game then use the same link you used back then to download the game again.

Use the same link you got on your email when you bought the game to download the game again so it will update. 

Yes, of course! You don't need to buy the game again, just download it again and it will update.

You always have access to the files on the game page when you bought it, if you have an account then go to the games you own and you can download it from there, if not just use the same link you got when you bought the game!

Hi, she can forget her earrings at home, so yeah you killed the real drugia :p

Hi, I'm not sure if I will release the game on steam, but if some day I do then I will give a steam key for everyone who already bought the game here, for free obviously!

Hi, if you already try everything then idk what could it be.

You can always go back to a previous version of the game, just dowwnload the .rar file you want and try it to see if that version works for you.

Please read here: https://nachogames.itch.io/thats-not-my-neighbor/devlog/708650/read-if-you-have-...

If your issue doesn't solve with anything on there then you can request a refund as the link says at the bottom.

The game is 100% free of virus or anything like that, but if you don't feel good about runnig  the game then feel free to request a refund by sending an email to itch.io support.

Hi, you need to right click the game, click on open and then click on open anyways.

You can also see other way to do it in the devlog call "Read if you have problems with the game", it is above the comment section.

The doesn't work on iPad, just on Mac, windows or Linux.

And you can download the game anytime you want, just go to your itch.io account and look for the games you own, from there you can download the game

you also need to call 3312 to them to show up

Make sure you are using the same email you used when bought the game.

Download the Itch.io app (https://itch.io/app)

Log in.

You should see a hub of all PURCHASED GAMES.

Right-click "That's Not My Neighbor."

Click on "Check for updates."

Download the update.

Alternative option:

Uninstall "That's Not My Neighbor."

Download the Itch.io app (https://itch.io/app).

Log in.

You should see a hub of all PURCHASED GAMES.

Redownload "That's Not My Neighbor."

The updates should automatically download.

If you encounter any issues with the game, please check this vlog: https://nachogames.itch.io/thats-not-my-neighbor/devlog/708650/read-if-you-have-...

Make sure you are using the same email you used when bought the game.

Download the Itch.io app (https://itch.io/app)

Log in.

You should see a hub of all PURCHASED GAMES.

Right-click "That's Not My Neighbor."

Click on "Check for updates."

Download the update.

Alternative option:

Uninstall "That's Not My Neighbor."

Download the Itch.io app (https://itch.io/app).

Log in.

You should see a hub of all PURCHASED GAMES.

Redownload "That's Not My Neighbor."

The updates should automatically download.

If you encounter any issues with the game, please check this vlog: https://nachogames.itch.io/thats-not-my-neighbor/devlog/708650/read-if-you-have-...