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Is this for a profile picture, or a screenshot for a project?

It’s possible sometimes when you export a gif image that it automatically removes transparency, is it a good idea to check if you can view the exported .gif file with an image viewer to confirm it still has transparency?

it's a screenshot for a project, and I'll try the image viewer method

Yep, the .gif has lost it's translucent pixels, I'll try and find a way to solve this, thanks @afloofdev!

p.s. I just made the dropshadow pure black