Personally, I wouldn't pay them much mind. Seems they often miss the point or misunderstand (or just outright miss the point of) a number of characters and the story being told in general.
I stumbled upon them from another comment which lead me to look at their collections to see what they thought of other titles. Wanted to see why they feel the way they do for games they have in their "Games to stay away from" collection, especially knowing that a few of them are better than most VN's you can find here. Kind of expected better.