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You can try to use the password reset. Very rarely the account creation email doesn't go out, but the account is still created. Use the password reset to finish account setup

nope. still nothing. got no email (also not in spam). and pressing the reset button makes no change in the game as well.

Apologies. It appears the IP of the server changed. I have updated it, but it can take a few hours for that DNS info to spread across the internet. 

thanks! it worked!