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.Hello,


It's a pleasure to greet you. What you're mentioning sounds quite unusual.


My suggestion is to make sure that you have everything set up correctly (check the file names, paths, etc.), and use the latest version of the plugin. If the problem persists, check for any messages in the console (F12) when the error occurs.


It would also be very helpful to ensure that there are no compatibility issues with other plugins. If the problem continues after all this, I would appreciate it if you could provide details, possibly with photos or a video, of the specific moment the error occurs, showing in detail how and when it happens so I can draw some conclusions (you can also contact me through the support page and attach a demo of the project if you wish). My goal is to replicate the problem to find a solution.


Best regards!

(1 edit)

Hey Undermax!

Thanks for the quick and  considered reply! It's certainly unusual.

I was recording a video of my problem when I realized I hadn't configured an outfit correctly. I thought this may resolve the issue but the issue persists. I am using the latest version of the plugin. I am not getting any error messages for this problem?

I have recorded a video explaining and documenting the issue. Please visit this Youtube link for the video so you may draw some conclusions.

Thank you again for your time!
Edit:

Is it because I'm using the Nature sprite sheet to play as a cat? I can't grasp why it's only my cat character who disappears. 

It's not any of my plugins*, it still happens when I turn them off. I haven't checked ARPG / Dot Move yet*, I hope that's not the problem.

It happens when I open the scene, whether I change outfits or not, opening the scene will cause me to lose my cat.

I've seen the video. If you are so kind, please send me all the "movement" files of the cats (Give me all the skins you have problems) So I can test them and also attach the configured JSON of the plugin. (Right click and copy the entire string of the parameters so i can analyze it) 


At the moment I can't draw any conclusions, but I can think of 2 possible scenarios. 

1) Something is configured wrong.

2) The crop size is affecting visibility.


https://itch.io/blog/694860/undermax-support-page