Post by Lumi in What the Crow?! comments

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Hi intono! Sorry to hear you are having crash problems. When it crashes, there should be an error screen you can get to from the crash screen. Able to send what that error log says? I haven't heard of other reports yet so might be a strange one, but happy to troubleshoot and get that fix in. Thanks!

intono275 days ago

Hi Lumi

On the error screen I got directed here: https://help.play.date/e0/

I don't know how to access a more detailed error log.

Lumi275 days ago

On the default error screen where you see that link, does it say Press A to restart and Press B for more information above that? Pressing B should give you the error details thats triggered. Hope that helps!

intono275 days ago

hi Lumi!

Sorry, but it doesn't give me that option. Only to press A and the link I shared.

Lumi275 days ago

May be an error with the installation if there isn't code that's generating the error. Have you tried deleting data for the game and/or uninstalling and installing again? Sorry to hear about the issues!

intono271 days ago

hi Lumi

I don't know what the issue is. I reinstalled it several times, I even bought it again though itch and side loaded it.

It still crashes with no additional details.

Will wait and see if the next software update from playdate is might make a difference.

Lumi270 days ago

Oh! Sorry you had to go both routes to try to make it work. Not really sure what's going on, but hopefully it resolves itself soon. Thanks for your patience!

intono261 days ago

hi!

Just fyi, I did a game cleanup between the sideload page and my pd. After I deleted the uninstalled games and restarted it I could play what the crow! And I had the same issue with running Kimi which also got fixed!

Thank you for your patience!

Lumi261 days ago

Oh, glad to hear! and thanks for making note of your steps in case anyone else runs into this. Thank you!

itch.io

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