Which operating system and what kind of controller are you using? I can take a look into it
I am on windows 10, the controller is an arcade stick set to direct input, specifically an Ultimarc IPAC Ultimate I/O
ah, i'm not sure how i would be able to fix that atm, i'm really sorry. i'll keep an eye out for a solution though
Tried another controler, the retrobit saturn pro controller. It detects face buttons and analog sticks, but no dpad.
your retrobit controller might have a way to toggle between direct input and x input