I had this EXACT same issue just a few minutes ago, I have an AMD Radeon 560 smth, and my drivers were outdated. Update your graphics card drivers if they are outdated, otherwise, your graphics card is probably OLD. I hope this works :) I am sending this same thing to anyone else who has this problem, because I was DESPERATE for answers.
I have an AMD Radeon 7 graphics and I know my drivers are outdated beacuse some other games have requested to update them, but when I'm searching for my drivers in the official AMD page, I can't find them. But is that the reason? Beacuse those other games I can play them even with my drivers outdated
Hmmm... I found this https://www.amd.com/en/support/download/drivers.html
It should detect your graphics card and install it's latest drivers... not certain if it will work, but it is worth a try