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It typically means that the payout is manually placed in hold by our team.

It looks like our staff has reached out to you about reports of malware/malcious DRM embedded into content you distribute and they are likely performing additional review of your account.

(8 edits)

Thank you for your reply. 

1. The reporter has never purchased this game.

2. The reporter has never provided any evidence.

Please don't  easily believe such baseless reports. They can ruin years of effort for creators.


I submitted sufficient evidence 17 days ago to prove that my product is harmless. It has self-protection mechanisms similar to regular competition games, which prevent it from running alongside cheating and decompilation tools. 

Additionally, I have clearly stated this information in the download instructions provided at the time of product release. 

When player runs a program containing sensitive strings("Cheat Engine" or somewhat), the game will automatically shut down itself. it's only a self-close.

All reports stem from one pirate user' hatred towards DRM who was kicked from my discord community. Please do not ignore the praise from tens of thousands of legitimate players due to malicious slander from one pirate without evidence

Delaying payment in this manner will harm your reputation. Please provide me with at least a deadline. I believe my products and accounts are simple and there is not a huge amount of information to review.

I am a trusted high-quality creator on many platforms for years.

Please trust me.


Ci-en:

https://ci-en.dlsite.com/creator/13060

 (don't click the link if you don't want to see NSFW contents)

Top creators:

X:

https://twitter.com/Elzeeee

 (don't click the link if you don't want to see NSFW contents)

Nexus

https://next.nexusmods.com/profile/elzee/mods?gameId=1151 

 

Patreon

https://www.patreon.com/Elzee

My discord community

https://discord.gg/pSgQNAs5AY

 (don't click the link if you don't want to see NSFW contents)

 

My game will be available on Steam soon. 

I'm glad to release the final version on itch at the same time. 

We need to trust each other.

Hi Leafo, I have been playing elzee's game from long time and I never had any issues or malicious behavior and I fully trust this game and it's creator.
Thanks.

Hello leafo,

I was one of the supporter from Ci-en, I been following and support this creator for about a year, watching him grow step by step.

I played his game quite lots of time and didn't encounter to any malware or some kind of virus stuff and I do trust him won't do anything weird to his supporter or the people who trust him.

I understand that your team might need to be cautions and time to deal all other abnormal report, but holding a payout which is for the creator for too long might delay their arrears or even damage their life.

So, I kindly request that the admin expedite the review process or at least give a deadline. I would like to see how his final creation will be and don't really want to see a good creator was fallen like the others.

Hi, 

As the others before me mentioned, I haven't come across any sort malicious software in the game either, and things like this can really hurt a creator. 

It'd be great if the creator could at least get a deadline of when the review would be done as this is really detrimental to them. 

Hope this gets fixed soon. 

(2 edits)

Hello.

Long time supporter, I have not had any AV warnings, and the DRM has not impeded my ability to play the game.  Denuvo does more harm than the DRM this game has personally.  As it does zero harm to my personal computer.

I have been a paid supporter of TUNNEL ESCAPE several times.
I have not purchased on itch.io but have purchased on Patreon and Ci-en.

I heard that TUNNEL ESCAPE is facing difficulties with itch.io.
I believe that the staff at itch.io is obligated to reply to Mr. Elzee in good faith and promptly.

I am sure that it is inevitable that itch.io staff has accepted the malicious report.
However, if left unchecked, itch.io could become a platform that allows people to attack creators.

Elzee provided an honest and prompt explanation to itch.io staff.
The staff of itch.io should also respond to ElZee honestly and promptly.

I hope Elzee and TUNNEL ESCAPE are treated fairly.