It has been 3 weeks... it doesn't say what to do
Yes, it does. Here at the end:
If you still need to make a topic about a Support Request, you must include your ticket ID with your message.
I did EXACTLY that..
...Please point out where you posted your ticket ID, because I don't see it.
...The rules refer to the ticked ID from when you e-mailed support, so I can show this to an admin.
I don't think I received one. But I did for the follow-up request? Should I create a new one or give you the ID of the follow-up requests?
Nvm I did - I think it's this one 206239
Not sure, either way I've shown this to our admins.
