It gives me an error code and everything, don't think it kicks me back to the queen. Are we talking about the same thing? I'll mess around with it and see if I can tell what you mean.
Error code and everything, yes. Do you click the button under the error code? You should proceed from there. Unless the game actually becomes unresponsive or closes on its own, it is not a bug, particularly since you mentioned it is in the city of mists