That's generally one of several issues. It could be your browser, or your internet connection, or even your firewall/anti-virus software. There's even the possibility you don't have the best internet service through your current provider (which will cause the download/site to "stall out"), so I'd suggest looking into that as well.
Suspended account5 years ago
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what I meant is that it downloading as a internet explorer download not a zip-lock folder