The game doesn't need a walkthrough - it already holds your hand through 98% of the content. Just play the game and characters will appear.
And no, I don't mean Chastity. If I meant Chastity I wouldn't have said Claire. My message above tells you how to meet Claire.
Lucille is one of the House Ladies that you meet in Act Two. If you don't have her in your Manor then you never invited her to live with you in Act Two. Talking to Jessica in Act Two tells you how to do this.