Sorry to hear that. It's a known issue with Bevy (the engine used) on the browser. It tends to be a bit better on chrome, and should not be an issue at all on native (windows/mac os/linux). If you had downloaded it and heard issues, let me know.
Griffin
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We used Blender. Check out the postmortem for a bit more info: https://dgriffin.itch.io/subfuse/devlog/422315/subfuse-postmortem