itch.io

Hi, thank you for your answer and suggestions and I'll take them into account! 

I sent an email yesterday to your address(mitsugetu8@gmail.com) which will more clearer to state what my problem is. My email address is assets@luckycalf.com. Maybe we can communicate by email directly. Thank you.

Hi, thank you for the response! Unfortunately, the problem still exists and didn't solve... It would be great if you could reply to me with the result today! Thank you.

Hi MITSUGETSU,

I'd like to buy some of the audio you listed, but I can't pay for almost all of your audio, either via PayPal or by credit card. I have succeeded two times, but after that, all the payments failed. I have no idea what the problem is. Could you plz go for a check? I would appreciate it if you could provide any help! Thank you!

Best,

Faye

Hi, I have not yet get replied from the support team. Could you please let me know when I can get the reply? 

Yes, I have contacted the support team via email.

Hi there,

I'm experiencing some payment issues while trying to purchase items from your store. I would appreciate your assistance in resolving these problems.

1. When I want to pay with PayPal, the front end will remind me to associate with my bank card. However, I have already associated it in my PayPal account. 

2. Thus, I have to pay with the option "pay with credit or debit card" (I use a credit card). Another issue arose, a message stating "Your card was declined, let's try a different card". I was thinking the problem might be PayPal or the bank, so I went to ask them and got the answer that they confirmed that they hadn't declined any payments. It seems the payment sometimes goes through, but other times it fails.

Could you please help me address the issue? I have a lot of items need to purchase. Looking forward to your reply! Thank you in advance!

Best,

Rainie