If someone bought your game and couldn't run it due to issues on their machine (like not meeting the minimum device requirements), they might be eligible for a refund. Itch.io generally has a refund policy that accommodates customers who are unable to run a game due to technical issues. However, specific refund policies can vary, so it's essential to clearly state your game's system requirements and any refund policies on your game page.
falkbork
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A member registered Jul 26, 2024