itch.io

Incredible stuff, excited to play with these. 

Sounds reasonable. Because we have bounced back I am a lot more confident now that we didn't break a policy or rule that put us down at the bottom, must just be how the algorithm does it's thing. 

Update: A prominent YouTube channel just posted a video covering our demo so we are suddenly getting a big spike in views/downloads which seems to have brought us back up onto the popular page. Just some context for whoever ends up looking into this, my original question still stands though. 

That's interesting, I have used itch as a player for a long time and never really paid attention to how the ranking worked. It just seems extreme for our game to go from the top of the popular page for multiple days (while downloads are trending up each day) and then suddenly be hundreds of rows down at the very bottom over night. Hopefully someone will chime in with an official answer soon. 

Here's a screen cap of the downloads to get a visual, keep in mind my hypothesis could be entirely wrong. 

Hi there,

We just released  a demo about a week ago and it was trending at the top of the popular page for multiple tags all week. Twitter was initially driving our views and downloads but itch.io eventually outpaced it via the popular section and some specific tags. Our downloads were actually trending up each day (about 100 per day) but then we suddenly dropped down to almost zero over night. I noticed that our game was no longer anywhere to be found on the popular section under any of the tags we were previously. Is this normal? I did eventually find our game at the very very bottom of the popular page (took 5 minutes to scroll to the VERY bottom). Just trying to figure out if we broke a rule that caused our game to get temporarily suppressed or if that's just how the algo works. 

I sent a request to support a couple days ago but still haven't heard back from them so I thought I'd post here incase there was a simple answer. We have some social media stuff we'd like to post but want to hold off until we know for sure there isn't a problem with our account.

Another strange thing, we are currently in the 2nd place spot for "top selling" fps, yet our game is at the very bottom of the popular section which seems strange. I understand this could be totally normal, just wanted to confirm so we can move forward with some things. 

Thanks,

FrogmanDev