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grimjack

4
Posts
A member registered Jul 26, 2022

Recent community posts

This comes up ever release. The sale price was too good to pass up, but the result is that itch doesn't recognize folks who purchased the game on sale as having purchase the full value release.

This is the only distribution platform that I've ever encountered this behavior. It might be worth including a notice about this issue in your release notification so folks are not confused and/or angry with you (who are not responsible for the shop failure) to have to deal with each time the game receives and update.

That being said, can you let us all know when those of us with a discounted full license will be able to access the update?  I for one really like the changes and direction you have been taking this game.

Keep up the work! Games take as long as they take. 

fyi, I contacted support at itch as well, but wanted to share in case anyone else is finding themselves blocked by this. I'll post the resolution when it's done.

I acquired the game as part of a sale event for 50% off (@ $5). And I'm receiving email that version 0.10 of the game is available in my library, but when I visit the download listing it's the previous version only. 

I'm guessing that the shelf cost and the sale cost are not resolving and so only v0.9 is being shown as a result -- rather than .10 which is what the email shows.  Does this match anyone else's experience?

Oh, and the account page also informs me that I own the latest version, but do not have access to download it (so I cannot upgrade out of the sale status either... fun!)