Define "ends/crashes" does the game shut down or something? Also device? EDIT: I just checked out the scene. You need to interact with the environment/characters to progress.
Bro, did you literally make an account JUST to post this? I really don't understand how the whole door code thing stumps people. Before you get to that door, Hazel tells you the code and then, within a few clicks, you need to put the code in. Did you forget what Hazel said? Okay, you can scroll back, click back, or check the dialogue history. All of these tools are available to you. I make games for adults so I expect a level of reading comprehension.
Respectfully, I respond to this kinda comment a lot so I'll say what I always say I'm working on it :D And you can follow me on Patreon or Subscribestar for updates
sus