itch.io

I checked my Outlook settings. I do not have any of the Itch email address on my block list, and even have one of them on my safe list. Would it be possible to get it unblocked?

here's the issue.  Im trying to recover a bunch of games from the email address linked to this new account. The only reason I created an account was because I was not receiving any of the emails. I have previously received emails from the address,  having got all of the receipts for the games in question. One email went to my spam folder, which I then told Outlook was not spam, and since then, I have not received an email. The email was a verification for my address, but when I followed the link, I was told it was not valid anymore. Any assistance would be great.