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thisismettlesome

7
Posts
A member registered Jan 06, 2024

Recent community posts

"Stream sounds" is not checked. It also doesn't seem to save that setting - when I set "Stream sounds" to checked, and then close Sound Show, it's unchecked again the next time I open it. 

 (the sounds files are mp3 and wav files, if that matters)

Thank you for fixing that!

We managed to narrow down the "Backspace" issue. Turns out it might be part of a larger problem.

We've noticed that, when we re-open Sound Show after it's been closed, we need to 're-initialize' every single button. To be clear, I'm NOT talking about needing to "Load" the buttons. This is a separate issue that appears to be a bug.

Here's what happens:

  • We open Sound Show
  • We click "Load All" to load in all of the sounds
  • We click on a button (for example, an audio clip). 
  • The audio plays, but it ignores all of the custom settings, such as start time, volume, fade, etc. It always plays from the beginning, at full volume, without any customizations that we've set
  • We click the button again. This time it works as expected.

This seems to affect both audio files and QLC+ connections.  To prevent this from being an issue, we make sure to click each button once before the show starts. 

Also, to add to the confusion, it seems like this might be a Mac specific issue. We have the problem on our theater Macbook, but we haven't noticed the issue on our Windows PC yet.

Hello! We’ve encountered a couple more small bugs:


•When using the “Import Library” function on OSX, the paths to files are not correctly imported back into SoundShow. The very last slash in the filepath is facing the wrong direction 

•We’ve had some intermittent issues where the backspace button doesn’t always stop the audio. We can’t find any logic to when it does or doesn’t - sometimes an audio file will be playing, we’ll press backspace, and nothing happens. Then we manually stop the sound with the mouse cursor, restart the audio file, and backspace works this time.


Does SoundShow generate any logs that we can share to make it easier to track that down?

Also, do you prefer bugs and requests posted here, or on the SoundShow forum? We noticed the forum doesn’t seem too active, so we weren’t sure 


Thanks!

The new version is successfully communicating with QLC+! Thanks for the quick updates!

That's a good workaround for now, thank you!

Just a heads up, even with the Scenes in a "Solo Frame" widget in QLC+, it looks like there's some limitations - for example, if I have a "Red" function, and a "Blue" function, in Sound Show, I can successfully switch between Red and Blue. However, if I press "Red" to turn on the Red, I can't press "Red" again to toggle it off. I need to set up a separate function called "Red Off" in order to do that. This might get fixed in the new update you're working on, but just wanted to make a note of it.

Thanks again for the quick responses!

Unfortunately I’m still seeing the same issue, even when QLC+ is in “Operate” mode - a signal is sent, but it never stops, so lights can’t be turned off from Sound Show

(1 edit)

Hello! We just purchased Sound Show Pro to utilize the qlc+ connection, but we're having some issues. 

Our light setup is working correctly in qlc+, and we've set up a series of functions. 

In Sound Show, I create a button and connect it to that qlc+ function. 

The problem is, once a function has been activated, it never deactivates.

For example:

  • Clicking on a button that turns on "stage lights" DOES turn on the stage lights. Clicking it a second time does NOT turn off the stage lights
  • Clicking a second button that turns off "stage lights" and turns on "red lights" DOES turn on the red lights, but does NOT turn off the stage lights

Basically, once a function has been triggered by Sound Show, it seems to get 'stuck' running that function.

Most of my functions in qlc+ are set up as Scenes, but I did try a Script, and got the same results.

Another thing that is interesting, is once the button has been clicked in Sound Show, I can't even use the functions correctly in qlc+.

I'm running qlc+ & Sound Show on OSX  13.5.2

Any suggestions? Am I setting up something incorrectly?

Thanks!